Accessibility Statement

This accessibility statement applies to YOURWEBITEDOMAIN.

This website is run by YOUR COMPANY NAME. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 200% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

• this website uses JavaScript to deliver certain features. Please make sure you have JavaScript turned on within your browser to deliver full features
• some images do not have alternative text descriptions so cannot be accessed by assistive technology
• YouTube videos are not fully accessible for people using assistive technologies
• some forms cannot be accessed by assistive technologies

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact us. We will consider your request and get back to you.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or don't think we are meeting the requirements of the accessibility regulations please contact us. 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not happy with how we respond to your complaint, please contact the Equality Advisory and Support Services (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us.

Technical information about this website’s accessibility

We are committed to making this website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines 2.1 (WCAG) AA standard, due to the non-compliances listed below.

This website is designed to be compliant with the international standard Web Content Accessibility Guidelines 2.1 (WCAG) – Level AA.

Using this website

Accessible features

This website uses a widget that contains several accessibility features for users with specific requirements. The widget is available on the top right-hand side of the header menu.

These features include: 

Contrast and font size

Changing the contrast and font sizes of text can increase legibility for some users.

This website has two colour contrast settings:

• 'default colour scheme' which provides a suitable level of contrast for most users and satisfies the accessibility standards
• 'high contrast scheme' which satisfies all accessibility standards for colour contrast

You can change the contrast settings by clicking on the icons at the top right of the screen. If you are using voice recognition please say “switch to default colour scheme” or “switch to high contrast scheme”.

To increase the font size, click on the icons at the top right of the screen. For a user using voice recognition please say “switch to normal font size”, “switch to big font size” or “switch to biggest font size”. You can also use the browser’s own zoom facility. This website will work up to 200%.

Further information on accessibility options

RNIB has a page on accessibility options with information on options that computers have which can make it easier for people with low or no vision to use them.

Accessible alternatives

Efforts have been made to create accessible alternatives for content that does not meet standards where possible.

Where appropriate we may be able to deliver content to users in accordance with their needs.

Purpose of links

We use links to navigate to content on the website. External links will open in a new window.

Where possible, the action of an external link will be described by extra description within the link text, so all users can understand the link’s purpose. However, in certain areas of the website, adding this extra description will become a disproportionate burden within the meaning of the accessibility regulations.

We have provided the following definition for external links:

External links will be used for any content that has known limitations with assistive technologies or navigates a user away from secure platforms. In summary, this means the following items are considered external links:

• non-HTML documentation (see “Issues with PDFs and other documents”)
• redirection away from secure platforms
• external websites that are not part of YOUR WEBSITE NAME

Make a comment, compliment or complaint.

Content that is not within the scope of the accessibility regulations

Web content that is not subject to the standards referenced in this policy statement is as follows: 

• content that is archived
• live audio and video
• online maps and mapping services
• third party content that is not under the direct control of YOUR WEBSITE NAME or main website provider – Google Translate, social media links

What are we doing to improve accessibility?

YOUR WEBSITE NAME is fully committed to meeting all the accessibility criteria specified in the regulatory provisions. We plan to identify and fix issues in accordance with the timescales shown for each non-compliance area. Areas of this website that fail to meet these standards will have fixes prioritised according to usage data. YOUR WEBSITE NAME will make continuous assessments of this website’s content and update this statement when issues have been resolved.

Policy review

This statement was prepared on 6th April 2022.